Service Level Agreement
This folder contains the Service Level Agreement (SLA) for Clients provisioned with hosted services from NatureServe. The latest SLA is always posted at www.natureserve.org/sla and supersedes any previously downloaded agreements. Exhibit I attached to this agreement highlights additional terms applicable to specific NatureServe hosted services.
Current service details Service Fee and Payment Terms Annual software as a service (SaaS) fee payments are due on commencement of the Hosted Servic...
Mon, 29 Jul, 2019 at 5:10 PM
8:00 AM – 8:00 PM M-F Eastern Time (US & Canada,GMT-05:00 )
Holiday schedule
New Year’s Day
Labor Day
Martin Luther King...
Fri, 2 May, 2014 at 4:53 PM